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Shipping & Returns

How do I return an item?
Our Customer Service number is: 754-444-9321 

What is DASPORTSGEAR.COM's policy on returns and exchanges?

We gladly accept returns on the most items purchased within 30 days, returned in their original condition (brand new, unworn, unlaundered, unembellished). Please try on items in a clean, indoor area in case you need to return them. Domestic exchanges are shipped via standard ground service at no additional charge to you. Allow 1-2 weeks from the time you send your return to receive your exchange order. We cannot accept returns on the following:
Customized, worn or laundered items of any kind.
Credits will be made to the original form of payment on the order.
Shipping costs are not refunded.

How do I return merchandise?

We are unable to refund return shipping costs. If an error was made on our part, we will email you a label to be used at no cost to you. If you choose to return merchandise at your own cost, the return address is below. Retain any tracking numbers and receipts. We cannot be responsible for merchandise lost en route. We do not accept CODs or packages marked "Bill Recipient".

Return Address:

DA Sports Gear Returns

CONTACT US:
754-444-9321 
DASPORTSGEAR.COM
Dawes Art Studio
408 NW 28th Street
Wilton Manors, FL 33311
Our Customer Service number is: 754-444-9321 
Email us at support@dasportsgear.com
 

What if I no longer have my invoice?

Call our Customer Service number is: 754-444-9321 or email us at support@dasportsgear.com

What if I receive the wrong item?

Simply contact Our Customer Service number is: 754-444-9321 or email us at support@dasportsgear.com so we can fix the error and get the correct item shipped out to you. We will also make sure that you can use a Return Service label at no charge to return the incorrect merchandise back to us.

What if I think an item is defective?

Due to the intense nature of the game, all items - will experience normal wear and tear such as: color loss, material wear, loose threads, etc.
Normal wear and tear will begin to show even within the first few uses. This is both normal and expected. These occurrences are common and not indicative of an item's defectiveness (poor workmanship or materials).
Very few items are truly defective. Genuine defects most often reveal themselves within 60 days of purchase. An item's price does not indicate longevity, merely the quality of the materials and technology used in its construction.

How long will it take for my return or exchange to be processed?

Returns are usually processed within 1-3 business days of their arrival to our Returns Center.

Find quick answers to your questions below...

 


All these unique items are produced through the Die Sublimation and Giclee Printing process. The original art is digitally transferred to high resolution paper then heat transferred on the fabric or product surface using vibrant and long lasting archival inks. Each item is hand crafted one at a time. With unique individual creases in fabric and the positioning of the print, no two garments are the same. Approved by the signature of artist Todd Dawes, splatters of paint and design element will appear differently on each item making them original works of art.

Q: Why are there white lines around the edges of the shirt and the armpits?

The original art design is applied to each garment one-at-a-time. The shirt is layered flat on the shirt press and the original painting is positioned on top. As the shirt and the painting are pressed together, the ink from the painting is pressed into the polyester fabric. Small areas were the fabric folds and creases do not receive the ink , thus appearing as white lines. These folds and creases are un avoidable in this printing process.

Q: Why are there blurs and smudges around the collar area ?

Around the collar, the Nation’s flag stripe is applied over the back neck area. The uneven areas created by the collar hem and the front portion of the collar does not allow for a solid transfer causing a few blurs and smudges. Barely visible, these marks art part of the Original art application.

Q: Why are there some faded areas around the edges of the shirt ?

The original paintings feature various airbrush techniques , traditional heavy brush strokes and graphic paint splatters. During the transfer process, the garment texture blends with the painting creating unique areas of color and density. This is a nature occurrence when using this printing process.








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